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Jonathan Marsh began their work experience in 2007 at Kiwiplan, where they held various roles including Senior Test Analyst, Scrum Master, Quality Assurance Analyst, Test Analyst, Technical Support Consultant, and Technical Writer. Jonathan was employed at Kiwiplan until November 2021. In November 2021, they joined Pushpay as a Senior QA Engineer.

Jonathan Marsh pursued their education at The University of Auckland from 2003 to 2006. During this time, they completed a Bachelor of Science (BSc) degree in Computer Science. Additionally, in October 2019, Jonathan obtained a certification as a Certified ScrumMaster (CSM) from Scrum Alliance.