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Tricia Chapman has over 20 years of work experience, with their most recent role being Director, North American Small Medium Business Sales at Purolator Inc. since 2014. Tricia has also worked at Rogers Communications Inc., where they served as a Senior Manager, coaching and mentoring sales leaders and agents. In this role, they successfully identified and closed performance gaps, increased agent productivity, and decreased operational costs. Additionally, they held the position of Account Manager ~ Retention and Loyalty, where they reduced customer churn by 42% over a 3-year period through the implementation of various churn reduction tactics. Tricia'saccomplishments in this role contributed to 34 consecutive months under budget.

Tricia Chapman attended Brock University from 1995 to 1998, where they earned a Bachelor of Arts (BA) degree in History and Political Science.