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Matt is Senior Vice President, Head of Member Experience for PURE Insurance. In his role, Matt leads multiple initiatives to deliver valuable and efficient experiences to the membership. Matt and his team proactively seek feedback from the member community and work internally with all functions to continuously improve member experiences through new technologies and enhanced processes.

Prior to PURE, Matt was a Senior Manager at Deloitte Consulting LLP focused on the Financial Services industry. He spent 10 years leading project teams focused on large-scale integration, customer experience, and operating model designs. Matt holds an MBA from Duke University’s Fuqua School of Business and a Bachelor’s degree from Miami University.