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Elisa Pelizzari is an experienced Operations Manager at Punto Service Cooperativa Sociale since November 2012, specializing in organizing and optimizing management activities within healthcare residences, with a focus on improving service quality. In previous roles within the same company, Elisa has also served as Innovation Manager, focusing on implementing technological and process innovations in the socio-healthcare sector, and as Sales Manager, assisting the CEO in institutional relations and contract management. Prior to this, Elisa was Head Of Sales at Ausilium.it, developing B2B channels in the Silver Economy, and held financial and property management roles at Self - Tutto il mondo del Fai da Te and Gabetti Franchising Agency, respectively. Educational achievements include a Master's degree in Economia e Direzione delle Imprese from Università degli Studi di Torino and several executive programs from SDA Bocconi and LIUC Business School, focusing on health technology, analytics, and management.