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Allison Carpenter is an accomplished professional with extensive experience in customer success and account management. Currently serving as a Senior Enablement Manager and previously as a Senior Customer Success Manager at Punchh since September 2018, Allison has demonstrated expertise in driving client engagement and maximizing platform benefits. Prior roles include Enterprise Account Manager at BigCommerce, where effective communication of best practices to enterprise clients was a focus, and various positions at Mood Media that involved managing brand messaging and upselling technology services. Allison's early career included roles in coaching and personal training, showcasing a diverse background that combines management, customer service, and communication skills. Allison holds a degree in Communications with a focus on Human Relations from The University of Texas at Austin.