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Pablo Rojas is a seasoned professional with extensive experience in customer insights and creative direction. As a Co-Founder of Pulse Insights since May 2014, Pablo has focused on enhancing Voice of Customer (VoC) methodologies to drive meaningful organizational outcomes. Prior to this role, Pablo served as Creative Director and Associate Creative Director at SapientNitro from June 2008 to May 2014, and held various positions including Account Director and Senior Information Architect at Sapient from September 2003 to June 2008. Early career experience includes consulting at Vaultus from 2000 to 2003 and an internship at USA Networks in 1998. Pablo holds an MBA in Management from Northwestern University's Kellogg School of Management (2011-2013) and a Bachelor of Music in Electronic and Computer Music from Oberlin College (1995-1999), along with a Bachiller from Colegio Americano de Quito.