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Julianna Smith is a seasoned professional with diverse experience in customer success, sales, and marketing. Currently serving as a Customer Success Manager at Pulse Insights since January 2021, Julianna manages a portfolio of clients, ensuring their adoption, retention, and renewal while acting as a trusted adviser. Prior to this role, Julianna was a Sales Account Manager and Business Manager at Tomahawk Strategic Solutions, managing client relationships and overseeing day-to-day operations. Additional experience includes roles as a Project Manager at GCommerce Solutions and a Content Creator at Solitude Mountain Resort, along with experience as a Social Media Specialist and Marketing/Event Coordinator at SilencerCo. Julianna holds a Bachelor of Science degree in Early Childhood Education from the University of Minnesota.