ÂÜÀòÂÒÂ×

Fred Parlette is a seasoned technology professional with extensive experience in voice engineering, systems analysis, and technical support. Currently serving as a Senior Voice Engineer at Puget Sound Energy since July 2012, Fred specializes in Cisco voice administration and call center recording systems, alongside managing various operating systems and server environments. Previous roles include Systems Analyst at Microsoft/VMC, where Fred dealt with Windows operating systems and Active Directory, and Professional Services Engineer at NICE Systems, focusing on installation and customer relationship management. Fred's technical background also includes positions as a Datacenter Technician at Microsoft/Siemens and a Field Engineer at Qualxserv, complemented by a foundational education in television broadcast technology from Bates College.