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Tayler Sonke has extensive experience in customer service and event management, currently serving as a Data Processing Input Clerk and Customer Experience Clerk at PUC Services Inc. since April 2019. In these roles, Tayler addresses customer inquiries, collaborates with various departments to ensure service quality, and maintains customer records. Prior to this, Tayler worked with OLG from September 2013 to March 2019, progressing from Events Program Assistant to Associate Manager Corporate Events, overseeing the Corporate Event & Exhibit Program and providing administrative support for sponsorships. Additional experience includes roles at the Ontario Ministry of Labour as a Document and Claims Processor and at Sault College of Applied Arts & Technology as a Student Recruiter. Tayler holds a Certificate in Social Media from Algonquin College as well as post-graduate and diploma qualifications in Public Relations, Event Management, and Business from Sault College.