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Ken Crouch is a seasoned Senior Site Reliability Engineer at PubNub, with extensive experience in DevOps and cloud engineering across multiple organizations. Previous roles include Senior Operations Engineer at Chef Software, Senior Cloud/DevOps Engineer at Georgia Tech Research Institute, and Senior DevOps Engineer positions at SHOFUR and IBM Watson Media, where significant projects involved launching major network services. Crouch's background includes strong automation skills, issue mitigation, and infrastructure monitoring, complemented by earlier experience as a Computer Lab and Library Assistant at Kennesaw State University and an Information Assurance Security Officer in the US Army. Educational qualifications include a Bachelor of Arts in Music from Kennesaw State University and certifications from the U.S. Army Signal Center.