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Jonathan Smith started their work experience in 2011 as a Customer Service Representative at Family Video, where they assisted customers, managed cash drawers, and resolved customer account issues. In 2013, they joined RxMedic as a Manufacturing Technician, assembling and repairing pharmaceutical equipment, programming sensor boards, and building transmitters. In 2015, they joined QS/1 as a Governmental Tax Support Tech I, providing technical support for tax software and hardware, effectively communicating complex ideas to customers. In 2018, they became a Developer I at PUBLIQ Software, but no specific end date is provided for this role.

Jonathan Smith attended Dorman High School from 2004 to 2008, where they obtained their High School Diploma. After completing high school, they enrolled at Clemson University in 2008, although there is no information provided regarding the degree or field of study. Following this, Jonathan studied at the University of South Carolina Upstate from 2009 to 2013, where they earned a Bachelor of Science (BS) degree in Business Administration and Management, General.