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Michael Mason has a diverse work experience. Michael currently holds the role of Senior Manager, Customer Experience at Public.com since April 2022. Prior to that, they worked at Bank of America Merrill Lynch as a Financial Solutions Advisor from August 2015 to April 2022. Before joining Bank of America, they were a Financial Representative at Fidelity Investments from June 2014 to August 2015. At Fidelity Investments, they earned licenses in Series 7 and Series 66, provided customer service, assisted with 401(k) needs, maintained a high Customer Experience Index, and focused on problem-solving and finding solutions for participants.

Michael Mason earned their Bachelor's Degree in Business Management from East Carolina University - College of Business, which they attended from 2012 to 2014. During this time, they also pursued a Bachelor of Science degree in Business Administration and Management at the same institution.