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Veronica Penate is a Program Manager at the Los Angeles County Department of Health Services, overseeing the Health Tech Navigator Program and Patient Engagement Contact Center, managing a team of 13 staff members. With a strong background in patient engagement, Veronica effectively led initiatives to enroll patients in the LA Health Portal while previously serving as an Assistant Program Manager and Team Lead. Prior experience includes roles as a Laboratory Technician at Labcorp, a Peer Mentor at the University of California, Riverside, and a Health Coach at Riverside University Health System. Educational qualifications include a Bachelor's degree in Biology from the University of California, Riverside, and Associate's degrees in Biology and Behavioral Sciences from Pasadena City College.