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Olga Mielczarek is a highly experienced professional in the translation and operations management field, currently serving as Global Quality Manager at PTW since May 2022. Olga's expertise spans various roles, including Manager of Operations at Sopoltrad, Operations Manager at BPO International, and Project Manager at Kalinauskas Biuro Tłumaczeń, where responsibilities included overseeing translation processes and managing quality assurance. Previous positions also include Senior Language Lead and Language Lead at Lionbridge, focusing on project coordination for major pharmaceutical and IT companies. Olga holds a Master of Arts in Applied Linguistics from the University of Lodz and a Diploma in Management, Human Resource Management.