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Natalie Bagwell Payne has held various roles within the hospitality industry. From 2003 to 2020, they worked at Kiawah Island Golf Resort as the Director of Leisure Sales & Special Events. In 2020, they co-founded My Person Travel LLC, where they served as the Director of Sales and Strategic Partnerships. Currently, they are employed at PTG Consulting as the Vice President of Hospitality Sales and Vice President of Sales.

Natalie Bagwell Payne earned a Bachelor of Arts degree in Broadcast Journalism from the University of South Carolina from 1997 to 1999. Prior to that, they studied Business and Corporate Communications at Belmont University from 1995 to 1997.