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Toby Donald is an accomplished professional with extensive experience in leadership roles within the Professional Services sector, currently serving as SVP of Professional Services & ALM Hub at PTC since February 2023. Prior to this, Toby worked at ServiceMax for nearly a decade, holding positions such as Global Vice President of Professional Services & Alliances, where responsibilities included global P&L management and oversight of the Partner Ecosystem. Key achievements during this tenure include driving significant revenue growth and achieving high levels of customer satisfaction. Toby has also held various roles at other organizations, including Consultant/ServiceMax Practice Lead at Westbrook International plc, Business Analyst at Centrica, and IT Manager at Semplice Energy Ltd. Education includes AS levels obtained at Maiden Erlegh.