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Paul Redmond is a seasoned professional with extensive experience in product management and customer success. Currently serving as Principal Product Manager at PTC since October 2023, Paul previously held the position of Senior Product Manager at Openmind Networks. At CloudSphere, Paul was Vice President of Customer Success, focusing on customer feedback and enhancing satisfaction and retention. Paul has a strong background in product management from roles at iQuate, where responsibilities included product requirement management and go-to-market strategy development. Paulā€™s career began in technical support at Compaq and AAPCS, culminating in management positions in various firms, including a production and IT role at Redmond Signs. Paul holds a Bachelorā€™s Degree in Product Management and has multiple certifications in Computing from Technological University Dublin and Griffith College Dublin.