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Maia Baynes is an experienced product manager currently at Element Fleet Management since January 2016, where responsibilities include leading product development, managing the product lifecycle, and enhancing collaboration across various departments. Prior roles include product and technology manager and process excellence manager, focusing on strategic projects, operational improvements, and training initiatives. Previous experience includes serving as a strategic customer manager at GE Capital and a member service supervisor at Central Minnesota Credit Union. Maia's career began at ING DIRECT in change management, shaping the business accounts department. Maia holds a Master of Science in Criminal Justice Administration from St. Cloud State University.