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Muhammad Jihan is an experienced professional currently serving as a Passenger Service Agent at PT KCIC since August 2023. Previous roles include Retail Associate at UNIQLO, where significant achievements in customer service and sales reporting were noted, and Freelance Ads Quality Rater at Welocalize. As a SEM Specialist at Afirmus Biotek Indonesia, Muhammad demonstrated expertise in optimizing digital campaigns, notably increasing conversion rates. Additional experience encompasses operational roles at Kargo Technologies, internships in accounting, business development, and fundraising, and a teaching internship. Muhammad holds a Bachelor's degree in Islamic Economics from Universitas Pendidikan Indonesia and is currently enhancing skills at RevoU.