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Dede Diah N. is a professional with experience in administrative support, customer service, and education. Currently serving as the Secretary to the Strategy Director at PT. Bank KB Bukopin Tbk since November 2020, Dede is responsible for maintaining the executive's agenda, organizing meetings, and managing correspondence. Previously, Dede worked at Tiket.com as a Customer Care Support specialist, facilitating communication between customers and hotels to resolve booking issues. Additional roles include administration at PT. Emitraco Investama Mandiri, where data entry and customer communication were key responsibilities, and a French Teacher at Hana Language Centre. Dede holds a Bachelor’s degree in French Literature from Universitas Padjadjaran.