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Andy Hermawan has a diverse work experience in the field of IT infrastructure and communications. Andy started their career as a Systems Engineer at PT Multipolar Technology Tbk in 1994 and worked there until 1995. Andy then joined LinkNet as a Network Administrator from 1996 to 1999. In 1999, Andy joined PT Bumi Resources Tbk / PT Arutmin Indonesia as a Network Analyst, and later became the Team Leader for Computer & Telephony Support from 2001 to 2008. In February 2008, they became the Acting Superintendent for Computer Operations, and in July 2008, they became the Superintendent for IT Infrastructure - Communications.

Andy Hermawan obtained a Bachelor's Degree in Electrical and Electronics Engineering from Gadjah Mada University, graduating in 1994. Prior to that, they attended SMA 1 Teladan and completed their high school education from 1986 to 1989. Apart from their formal education, Andy Hermawan also holds several certifications, including Certified Information Security Manager® (CISM) from ISACA in March 2015, ECIH from EC-Council in May 2014, CISSP from (ISC)² in December 2013, and ITIL Foundation from EXIN in December 2009.