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Amy Kavalec has a diverse range of work experience. Amy is currently the Vice President of Client Success at Psych Hub, where they focus on reimagining education for behavioral health. Prior to this, they worked at Quest Analytics, LLC as the Director of Client Success Operations, where they were passionate about improving the client experience through cross-team collaboration and strategic thought leadership. Amy also worked at Ellucian as the Customer Health Program Director, where they focused on inspiring customer success and program health. Before that, they were the Director of Customer Success at iN2L, where they drove a stellar customer experience through various initiatives. Amy also has experience as the Director of Customer Experience and Operations at MCN Healthcare, where they led projects and implemented customer-focused strategies. Additionally, they were an Entrepreneur, Owner, and Designer at BumbleBeads LLC. Amy's earlier experiences include working as a Project Manager at Rhythms NetConnections and a Flight Attendant at Delta Air Lines.

Amy Kavalec completed their Master of Business Administration (EMBA) degree at the University of Denver - Daniels College of Business from 2012 to 2013. Prior to that, they studied Organizational Communication Studies at The University of Kansas. Additionally, Amy holds a Certified Scrum Master certification from Scrum Alliance, obtained in May 2011. Amy is also in the process of obtaining a Private Aircraft Pilot certification from the Federal Aviation Administration. Information about the obtained month and year for their Lean Six Sigma Green Belt Certification is not provided.