��������

Krzysztof Żak is an experienced professional with a strong background in customer service and team leadership. Currently serving as a Team Leader and Client Account Specialist at PsiBufet since September 2020, Krzysztof has previously worked as a Customer Service Specialist at Pekao Direct and Webhelp, where responsibilities included supporting customers with banking services and resolving inquiries in both Polish and English. Prior experience includes a role as a Customer Service Agent for Ryanair, enhancing client relationships and managing complaints, as well as various positions in support and sales at Camp Kennybrook associated with Work & Travel programs. Krzysztof holds a master's degree in urban and spatial planning from Jagiellonian University and an engineer's degree in the same field from Politechnika Krakowska.