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Rachel Gardner has a diverse work experience starting in 2007 as a Certified Nursing Assistant at Life Care Centers of America. From 2013 to 2015, they worked as a Graduate Teaching Assistant at Wichita State University. In 2014 and 2015, they also served as an Instructor at TRIO, Upward Bound Math Science. Rachel then joined PSI Services LLC in 2016 as a Test Development Specialist. Rachel was subsequently promoted to Test Development Supervisor in 2019, Senior Content Management Supervisor and Test Content Services Manager in 2021, and currently holds the position of Director of Test Content Services.

Rachel Gardner completed a Bachelor of Arts (B.A.) degree in English Language and Literature from Wichita State University in 2013. Then they pursued a Master's degree in English Language and Literature from the same university, graduating in 2015.