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Joshua Toro has extensive experience in customer service and transaction services, with a primary focus at PSECU as a Visa Service Analyst since April 2004, where responsibilities include providing efficient transaction services, educating members, and enhancing profitability. Joshua has also served in various roles, including Contact Center Agent at PSECU, where customer support for Card Services was emphasized. Current roles include Delivery Driver for Amazon and Uber, and previously worked as a Delivery Driver at Chick-fil-A. Earlier experience includes a tenure as a Customer Service Representative at the Pennsylvania State Collection and Disbursement Unit, mediating child support payments and resolving customer issues. Joshua holds a High School Diploma from Cedar Cliff High School, earned in 2001.