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Julia Kolomoytsev is an experienced professional in customer service and account management, currently working as a Customer Solutions Specialist at PayPal since November 2021, where responsibilities include handling an average of 40 customer inquiries daily and analyzing accounts for security threats. Julia has also held a Senior Account Services Representative position at Psagot Investment House, managing a team of 16 and providing training on best practices. Previous roles include an Old Age Insurance Claims Adjuster at the National Insurance Institute of Israel and a Personal/Business Banker at The First International Bank of Israel, where Julia managed significant daily transactions. Julia holds a Bachelor's degree in Social Sciences from Bar-Ilan University and has completed a Data Analyst Bootcamp at Smart Brain Data College.