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Ana Cruz joined Lightwave in 2015 as Operations Coordinator. She was elevated in 2017 to Operations Administration Supervisor. Within this role, Ms. Cruz was tasked with the successful launch and implementation of the LITE OSS, including work order system pre-development. Additionally, Ms. Cruz was a critical member of the operations team for Houston ISD and Fort Bend ISD to bring those projects to completion.

With over 11 years of experience in telecommunications, Ms. Cruz has used her specialized skillset and vast knowledge to assist several school district dark fiber WAN projects providing cost estimates and analysis, scheduling and overseeing project management and operational work. Ms. Cruz also assisted in the training and implementation of PS Lightwave proprietary LITE software.

Ms. Cruz completed her B.A.A.S in Information Systems at University of Houston in 2019. As of May 2021, Ms. Cruz was elevated to Director of Internal Operations. In her current role, she is responsible for assuring project managers remain in constant communications with customers in all phases of a project—to maintain project timeliness and uphold associated deadlines. Ms. Cruz and her team also works to ensure on time delivery and budgets are met throughout a project.