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Jean-Marc Audoux has extensive experience in leading and transforming customer experiences, product development, and business solutions in the telecommunications industry. With a background in economics, politics, and business administration, Jean-Marc has driven digital transformation, simplification, and innovation across various companies. Jean-Marc excels in setting strategic visions, leading agile teams, and implementing initiatives to improve customer satisfaction and drive financial results. Jean-Marc's expertise in customer journey redesign, digitalization, and personalization have been instrumental in achieving company-wide objectives and enhancing overall business performance.