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Thomas Zinnen has over 20 years of experience in the telecommunications industry. Thomas started their career at Belgacom Mobile in 2000, where they worked as a Switching Systems Engineer and Technical Team Leader. In 2006, they joined Tango Luxembourg as an OMC Manager and later became the Core Network Manager, responsible for mobile and fixed voice, data services, messaging, and roaming. In 2013, they joined Proximus Luxembourg as the Head of Core Services Platform.

Thomas Zinnen attended ISC Vielsalm, but it is unknown when they attended or if they earned a degree. From 1996 to 2000, they studied Mathematics, Physics, Electricity, Electronics, and Telecommunications at Haute Ecole de la Ville de Liège - Institut Supérieur Enseignement Technologique, where they obtained their degree as an Engineer. Later, from 2013 to 2015, Thomas studied at Solvay Brussels School of Economics and Management, but no specific degree or field of study information is provided for this period.