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Theodore Yeboa-Henaku is a technology support professional with extensive experience in IT support roles across various organizations. Currently serving as a Technology Support Analyst at Provide Community since November 2021, Theodore is part of the Technology Service Desk Support Team, focusing on resolving IT issues and implementing solutions. Past roles include positions at Hemmersbach as a Technical Engineer, at NTT DATA Services as a Field Tech Senior Associate, and at HCL Technologies in a Field Technician role, all supporting Bombardier Transportation. Theodore's career in IT began at CSC as a Technical Support Specialist, with earlier experience as an IT Support Technician at Plan IT Services Limited and a Supply Controller in the British Army. Academic qualifications include a Master's degree in Cyber Security Technology from Northumbria University and a Cyber Security certification from Immersive Labs.