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Rachelle Baker has extensive experience in the field of risk management, operational risk, and customer implementation. Beginning in 2010 with Wynyard Group, they worked as a Solutions Consultant, specializing in areas such as Risk Management, Compliance, and Anti Money Laundering. In 2015, they transitioned to Protecht, where they held roles such as Senior Solution Consultant in Operational Risk, Head of ERM Implementation, and currently serves as Head of Customer Implementation and Advisory. Their responsibilities have included software implementations, requirements analysis, client support, training, and technical documentation across various industries.

Rachelle Baker attended Epsom Girls Grammar School from 2007 to 2008. Rachelle then pursued a Bachelor of Science in Computer Science at the University of Canterbury from 2008 to 2010.