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Louise Tokman is an experienced healthcare management professional with a robust background in financial administration, managed care operations, and revenue cycle management. Currently serving as the Manager of Managed Care Operations at Prospect Medical Holdings, Inc. since February 2021, Louise oversees outdated base contracts in Connecticut's multi-facility healthcare system. Previous roles include Director of Patient Financial Administration at TaraVista Behavioral Health Center, where strategies were implemented to enhance the revenue cycle, and Director of Provider Relations and Credentialing at ConnectiCare, focused on improving provider communication and compliance. Louise also held key positions at Sisters of Providence Health System, HPA - Healthcare Provider Advocates, and Holyoke Medical Center, developing financial planning systems and training staff in compliant billing practices. Louise holds a Master of Science in Cybersecurity Management from Bay Path University, an MBA in Healthcare from Western New England University, and a Bachelor of Science in Biology, Chemistry, and Business from Westfield State College.