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Navah Israel is an experienced professional in the dental and healthcare industries, currently serving as Call Center Quality Manager and formerly as Quality Assurance Coordinator at ProSmile since July 2021, where contributions include developing a quality assurance monitoring program and managing call center complaint reports for 19 remote dental offices. Previous roles include Performance and Compliance Analyst I at Florida Blue, Scheduling Agent at Aspen Dental Management, Inc., and Treatment Plan Coordinator at ClearChoice Dental Implant Centers, where office logistics and patient coordination were managed effectively. Prior experience encompasses significant auditing and compliance roles at Cerner Corporation and Samson Dental Partners, LLC, highlighting expertise in internal quality audits and claims submission. Early career experience includes serving as a Dental Assistant at Jenkins & LeBlanc Dentistry, for Children. Navah Israel holds a degree from DeVry University - Westminster.