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Roy Baez is an experienced organizational development manager currently employed at ProSearch since February 2017. In the role of Manager, Organizational Development, Roy is responsible for enhancing employee productivity through training, engagement, feedback, and performance management programs, while also composing company-wide communications to promote professionalism and understanding. Previously, Roy served as Manager, Training & Development at ProSearch, focusing on identifying and implementing appropriate training solutions. Prior experience includes roles at YP as Manager, Digital Operations, where Roy led operational support practices for marketing campaigns across multiple states, and various positions at CityGrid Media, culminating in the role of Senior Manager, Sales Operations. Throughout these positions, Roy has demonstrated a strong ability to lead teams, manage high-volume operations, and develop training curricula to support organizational goals.