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Monica Ivanova has held various roles in different companies, ranging from technical support to customer service. With a background in web development, Monica currently serves as a Support Manager at Propylon. Prior to this, Monica worked as a Business Product Support Analyst at Accenture and gained internship experience as a Technical Support Engineer at Pivotal, Inc. Monica has also worked in the hospitality industry, handling food and beverage roles at Arklow Bay Hotel. Monica is skilled in analyzing and resolving technical issues, collaborating in agile teams, and is experienced with the Cloud Foundry Platform.