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Marilena Kapiri is currently the Head of Customer Success at PropelloCloud, where she leads efforts to enhance customer experiences, ensuring long-term client relationships and satisfaction. Prior to this role, Marilena worked as a Marketing Manager at Amalgamated Ltd, where she demonstrated expertise in budget management, social media growth, and SEO optimization. With a Master's degree in Marketing from Alliance Manchester Business School, Marilena has a strong background in teaching, research, and social media marketing. Her diverse experiences in marketing, customer success, and business administration showcase her proficiency in various aspects of business management.