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Shakera Wallace has a diverse work experience starting from their most recent position as a Service Operations Manager at Proof in December 2022. Prior to that, they worked at Assurant where they held the roles of Administrative Team Lead from October 2019 to February 2023 and Claims Specialist from October 2019 to May 2022. In 2019, they also worked at Paramount Staffing, LLC/ Honda Financial as a Funder where they reviewed motor vehicle contract documentation and communicated with external entities. In 2018, they were a Customer Account Representative at Paramount Staffing, where they monitored accounts, investigated outstanding debts, and contacted clients for overdue payments. Lastly, in 2017, Shakera had an internship as an Administrative Assistant at Atlanta Police Department, where they provided support to a sergeant, assisted in event planning, and handled communication duties.

Shakera Wallace completed their Bachelor of Science (B.S.) degree in Criminal Justice/ legal studies from the Georgia State University - Andrew Young School of Policy Studies between 2012 and 2017.