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Thao Trinh is a skilled technical professional with extensive experience in software engineering and management. Currently serving as a Technical Lead at BigBear.ai since January 2023, Thao has been instrumental in developing and enhancing applications for the trucking industry. Thao's previous roles include Software Engineer at ProModel Corporation and iGlobal, LLC, where contributions involved improving user experiences and compliance solutions. Thao also has a background in software development from ATR SmartProcedures and client service management from Ogilvy. Educational qualifications include a Graduate degree in Management Information Systems/Programming from the University of Houston-Clear Lake and a Bachelor's degree in Management Information Systems from San Francisco Bay University, along with an AAS in Java programming from Houston Community College.