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Paulo Dongo currently serves as Gerente de Gestion de Clientes at PROMART since September 2022. Previously, Paulo held the position of Head of Marketing at Cloudworkz and served as Head of Loyalty & Consumer Insights at Primax S.A., where duties included leading B2C loyalty programs and market research strategies. Prior experience includes teaching digital marketing courses at CENTRUM PUCP and Universidad de Lima, along with roles in CRM strategy at UTEC and leadership in segments strategy at Banco de Crédito BCP. Paulo's earlier career also features roles in relational and digital marketing at Pacifico Seguros and graduate-level education in systems engineering, marketing intelligence, and education technologies.