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Shantanu Tiwari is an accomplished professional with extensive experience in project management and customer relationship management within the hospitality and software industries. Currently serving as Manager Projects at PROLOGIC FIRST since October 2016, Shantanu excels in leading SaaS-based ERP implementation projects and ensuring high customer satisfaction. Previous roles include Assistant Manager at PROLOGIC FIRST, Global Account Manager at Hotelogix, and Duty Manager positions at The Lalit Suri Hospitality Group and Taj Hotels Resorts and Palaces, where responsibilities encompassed guest services and staff management. Shantanu began a career in hospitality as a Front Desk Receptionist and gained foundational skills through positions at Radisson and Piccadily Group of Hotels. Educational background includes a Bachelor of Science in Hospitality Administration/Management from SBIHM Kolkata.