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Michelle L. Smith is an experienced professional in membership and program services, currently serving as the Sr. Membership & Program Services Manager at ProLiteracy Worldwide since February 2017. Prior roles include Sales & Marketing Administrator at Five Star Urgent Care/Occ. Med, Account Executive at Downtown Decorations Inc., Owner of M. Lee Smith Consulting, and Membership & Ad Sales Manager at USITT. Michelle's background encompasses developing membership programs, managing sales and marketing initiatives, and providing general marketing services. Educational credentials include a Bachelor of Arts in Spanish from SUNY Brockport and an Associate of Applied Science in Liberal Arts from Dutchess Community College.