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Steven A. currently serves as the Head of Service Portfolio Management at Prolinx Limited, where responsibilities include stakeholder engagement, product development, and service portfolio management. Previously, in the role of Business Change Manager, Steven A. focused on IT Service Management, identifying process improvements, and leading change initiatives. Prior experiences include consulting on applications and service delivery at Symantec, ensuring operational excellence while enhancing business processes. At Hewlett-Packard, Steven A. led a team focused on order to cash operations and managed the Interim Change Advisory Board. Additional roles at Symantec Cloud Services involved business applications analysis and financial provisioning, supporting contracts and managing key account financials.