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Joseph Reid is an experienced IT professional currently serving as the IT Manager at Projex UAE since January 2024. Prior to this, Joseph held various roles at Waterstons from January 2021 to December 2023, including Senior Solutions Engineer and Technology Solutions Engineer. Joseph's extensive experience at Arnold Clark from August 2012 to December 2020 includes working as an IT Asset Management Solutions Specialist and a Desktop Engineer, where key responsibilities included overseeing a Windows 10 migration project, managing patch deployments, and creating Windows images. Joseph's career began with foundational roles such as IT Support 2nd Line Engineer and IT Support Receptionist. Academic achievements include a BSc in Networking and System Support from Glasgow Caledonian University and an HND in Computing: Technical Support from City of Glasgow College.