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Michael Compton is a seasoned IT professional with extensive experience in information systems support and administration. Currently serving as the Senior Information Systems Technician and Switchvox Implementation Engineer at Project Resource Solutions since November 2008, Michael specializes in providing desk-side and remote support, managing custom Asterisk installations, and implementing Digium Switchvox solutions for clients. Prior to this role, a User Support Technician position at Insight Global for Unisys involved on-site support and escalation resolution for major clients. Michael also held the role of Information Systems Technician at ThoughtWorks, covering level two help desk support for over 800 users and administration of various internal systems. Early career experience includes technical support roles at Gateway, focusing on client repairs and system troubleshooting. Michael holds a diploma from Argo Community High School, graduating in 1995.