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Ray Kowalewski has a diverse background in user research and customer experience, with experience working at companies such as Progressive Insurance, g2o, Precision Dialogue, Electronic Arts, Activision, THQ, Inc., and Microsoft Games Studios. With a degree in Psychology & Sociology from Alma College, Ray has held various roles such as Usability Analyst Lead, Senior Experience Researcher, Research and Customer Experience Manager, Senior Research Manager, Sr. Games User Researcher, Sr. Manager, Central User Testing, Human Factors Design Specialist, and User Research Engineer.