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Before deciding to join the beauty industry, Rachel earned her B.S. from West Virginia University in Human Nutrition and Food and worked for several years in retirement communities. She joined the team after graduating from The Temple: A Paul Mitchell partner school in Fredrick in June 2018. She completed the Color Honors program and attended classes in advanced color, styling, and hair extensions. She won places in the national contest by Paul Mitchell and The Professional Beauty Association for continuing education.