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Vacant has worked as a customer advocate resolution specialist at Progress Residential since June 2021. Prior to that, they worked as a leasing consultant at Freeman Webb, Inc. from January 2018 to June 2021. They also worked as an assistant manager at Freeman Webb, Inc. from March 2014 to November 2016 and as a leasing manager at Camp Properties, LLC from November 2016 to September 2017. Vacant's first job was as a housekeeper at First Management from April 2010 to March 2013.

They are on a team with Vacant - Customer Advocate Resolution, Erica Mowrey - Supervisor Quality Analysts Customer Engagement. Vacant reports to Leesa Heaps, Manager, Customer Advocacy.