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Veronica Guzman is a seasoned professional in the engineering and customer success domains, currently serving as a Customer Success Manager at Progress Rail, A Caterpillar Company since April 2019. Prior to this role, Veronica held dual positions as an Analyst and as a Field Services Engineer at GE from December 2014 to March 2019. Veronica's academic credentials include a Master of Science in Electrical and Electronics Engineering from California State University, Long Beach, and a Bachelor of Science in the same field from California State University, Chico.