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Misti DeLoach currently serves as a Customer Success Manager at Progress Learning, overseeing over 600 elementary and middle school campuses in specific Texas regions, focusing on client satisfaction, E-Learning software implementation, and subscription renewals. Prior experience includes a role as a Customer Success Manager at Capital Drive and as a Media Buyer at Omnicom Media Group, where Misti negotiated media space for national advertisers and optimized budgets for maximum reach. Earlier in the career, Misti worked as a Sales Coordinator at NCC Media, managing significant client schedules and facilitating communication between clients and account executives. Misti holds a Bachelor's degree in Communication and Media Studies from Texas Tech University.