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Tomasz Walkowiak has extensive experience in technical support and team management, currently serving as the Web Support Team Leader at PROFITROOM since September 2011, where responsibilities include managing a team of specialists and advising on product optimization. Prior roles include Data Editor Specialist at Cortland Biznes, where Tomasz managed the company's online sales offerings and provided customer support, and a position at Arvato Polska in Back Office support, assisting in document archiving and order fulfillment. Earlier experience includes customer service support at Ogicom Sp. z o.o., focusing on technical assistance and configuration services. Tomasz holds an Engineering degree in Computer Science from Wyższa Szkoła Nauk Humanistycznych i Dziennikarstwa, obtained between 2005 and 2009.